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Vokalya
Privacy Policy

Vokalya Privacy Policy

Last updated: June 14, 2026

This Privacy Policy explains what personal data is collected when you use the Vokalya mobile application, how this data is used, with whom it may be shared, how long it may be stored, and what rights users have regarding their personal data.

Vokalya is a mobile application that provides English learning, AI-powered practice, translation, vocabulary learning, social sharing, friendships, messaging, group chats, voice and image sharing, notifications, advertisements, and in-app purchase features.

In this Privacy Policy, “Vokalya”, “the app”, “we”, “us”, or “our” refers to the Vokalya application and its developer.

1. Data Controller and Contact

Data controller / developer: Sercan Can / LevelUp Eğitim Oyun

Contact email address: levelupegitimoyun@gmail.com

For privacy, account deletion, data deletion, access, correction, objection, or other personal data requests, you may contact us through this email address.

2. Age Policy and Young Users

Vokalya is not directed to users under the age of 16. Users under the age of 16 should not use the app. If we determine that a user is under the age of 16, the account may be restricted, suspended, or deleted.

For users aged 16-17, Vokalya may provide an age-appropriate limited experience. These users may not appear in public user search, social discovery areas, recommended user lists, conversation or matching lists, group chat invitation flows, or similar social areas.

These restrictions are applied to reduce the possibility of young users being discovered by or directly connected with adult users in an inappropriate or unwanted way.

Users who have not yet selected their age range may also be hidden from public user search, recommended users, social discovery, conversation or matching lists, and group chat features for safety reasons. After the user completes the age selection process, the app automatically determines the appropriate access level.

Age information is not publicly shown to other users. Age range information is processed to support account safety, feature access, age-appropriate restrictions, abuse prevention, and compliance with legal or policy requirements.

3. Data We Collect

When you use Vokalya, the following categories of data may be processed.

3.1. Account and Profile Information

This data is used to create your account, allow you to sign in, display your profile, provide app features, protect safety, and apply age-appropriate restrictions.

3.2. Learning and In-App Progress Data

This data is used to provide the English learning experience, show your progress, offer personalized learning features, and manage free or premium usage limits.

3.3. Social Interaction Data

When you use social features in the app, the following data may be processed:

This data is used to operate social features, allow interaction between users, protect safety, prevent abuse, and enforce community rules.

3.4. Messaging and Group Chat Data

Vokalya may include one-to-one messaging and group chat features. In this context, the following data may be processed:

Message content may be stored to deliver messages, display chat history, send notifications, prevent abuse, conduct safety reviews, and enforce community rules.

Your messages may be visible to the users you communicate with. In group chats, messages may be visible to group members. We cannot fully prevent other users from taking screenshots, recording content, or sharing content outside the app.

3.5. Images, Voice, and Media Data

The app may allow profile photos, social post images, chat images, voice messages, voice calls, or voice room features.

In this context, the following data may be processed:

This data is used to provide media sharing, operate voice features, support chat and social features, prevent abuse, conduct safety reviews, and improve the user experience.

3.6. AI and Translation Data

Vokalya may provide AI-powered chat, translation support, speaking practice, speech-to-text, text correction, and AI voice response features.

When you use these features, the texts you submit, voice inputs, transcripts, learning context, and AI responses may be processed. This data may be used to generate responses, provide translations, create transcripts, produce voice output, manage usage limits, prevent abuse, and improve service quality.

Third-party AI service providers may be used to provide AI features. We recommend that you do not share private, sensitive, or other people’s personal information in AI chats, public posts, voice rooms, or messages.

AI outputs may not always be accurate, complete, or error-free. Users are responsible for evaluating the accuracy of AI-generated content.

3.7. Notification, Device, and Technical Data

To keep the app secure and functional, certain technical data may be processed:

This data is used to operate the app, send notifications, detect errors and performance issues, protect security, prevent abuse, and show advertisements.

3.8. Advertising Data

Vokalya may display advertisements. Advertising and mediation providers such as Google AdMob, Unity Ads, or similar services may be used.

In this context, the following data may be processed:

Advertisements may be shown in different formats, including rewarded ads, interstitial ads, banner ads, or native ads. Depending on device settings, Google advertising settings, regional laws, and user permissions, ads may be personalized or non-personalized.

3.9. Purchases and Subscription Data

Vokalya may offer Pro, Plus, VIP, or similar paid features. Purchases are processed through the Google Play payment system.

We do not directly collect or store your credit card number or payment card details. However, to verify your subscription or purchase status, the following information may be processed:

This data is used to activate purchased features, verify subscriptions, prevent fraudulent use, and comply with legal obligations.

3.10. Support, Reports, and Moderation Data

When you contact us or submit a report inside the app, the following data may be processed:

This data is used to respond to support requests, review reports, enforce community rules, protect safety, and prevent abuse.

4. Purposes of Data Use

Your personal data may be processed for the following purposes:

5. Legal Basis for Processing Personal Data

Your personal data may be processed based on one or more of the following legal bases under applicable personal data protection laws:

For processing activities that require explicit consent, separate consent may be requested from the user. Users may withdraw their consent where applicable.

6. Public Areas and User Visibility

Some profile information and social content in Vokalya may be visible to other users.

Visible information may include:

Age range information is not publicly shown to other users.

Users aged 16-17 and users who have not yet selected their age range may be hidden from public search, recommended users, conversation or matching lists, social discovery, or group chat invitation features for safety reasons.

7. User Content and Moderation

User-generated content, including messages, posts, comments, profile information, reports, images, voice recordings, and inputs sent to AI features, may be reviewed or moderated to prevent abuse, inappropriate content, spam, harassment, safety risks, or policy violations.

Content that violates community rules may be removed, restricted, or result in account restrictions, suspension, or deletion.

In cases involving harassment, spam, fake accounts, fraud, sexual content, threats, hate speech, child safety concerns, or suspected illegal activity, related records may be stored for safety and legal purposes and may be shared with competent authorities where legally required.

8. Microphone, Voice, and Notification Permissions

Microphone permission may be used for voice messages, voice calls, rooms, and AI voice practice features. Microphone permission is required only when using the relevant voice feature.

Notifications may be used to show messages, calls, follows, comments, likes, gifts, streaks, rewards, system announcements, and in-app alerts. Users can manage notification permissions through their device settings.

9. Advertisements

Vokalya may display advertisements. Advertising providers and mediation services such as Google AdMob, Unity Ads, or similar services may be used.

These providers may process device information, advertising ID, IP address, approximate location, ad impression data, and ad click data to show ads, measure ad performance, prevent fraudulent ad activity, and provide personalized or non-personalized ads.

Users can reset their advertising ID or limit ad personalization through their device settings. Ad personalization may depend on the user’s device settings, Google advertising preferences, regional laws, and permissions.

10. Third-Party Service Providers

Certain third-party service providers may be used for the app to function properly. These providers may process the necessary data on our behalf or under their own policies.

Service categories may include:

These services may include Firebase, Google Play, Google AdMob, Unity Ads, AI service providers, and similar technical service providers.

11. Data Sharing and Transfers

User data is not sold to third parties.

However, your personal data may be shared or transferred in limited cases, including:

Your personal data may be transferred internationally due to the location of service providers’ servers. Such transfers are carried out in accordance with applicable laws. Where necessary, explicit consent may be requested or other lawful transfer mechanisms may be applied.

12. Data Retention

Your personal data is stored for as long as necessary for the purposes for which it is processed.

In general:

When the retention period expires, personal data is deleted, destroyed, or anonymized.

13. Local Storage and Cache

To improve performance, reduce data usage, and improve the user experience, the app may store temporary data, cache files, or local settings on the user’s device.

This may include:

These local files may be automatically cleaned by the app or removed when the user clears the app data from the device.

14. Account and Data Deletion

You can delete your Vokalya account and related app data by using Profile > Privacy > Permanently Delete Account inside the app, or by submitting a request through the Vokalya account deletion page.

You may also contact us at levelupegitimoyun@gmail.com for account or data deletion requests.

After an account deletion request:

15. Security

We apply technical and administrative security measures to protect personal data.

These measures may include:

However, no method of transmission over the internet or electronic storage is completely risk-free. For this reason, we recommend that users do not share private, sensitive, or unwanted personal information inside the app.

16. User Rights

Depending on applicable laws, you may have various rights regarding your personal data.

These rights may include:

To exercise these rights, you may contact us at levelupegitimoyun@gmail.com. We may ask you to verify your account before processing your request.

17. Automated Systems and Personalization

The app may use automated systems for user safety, recommended users, conversation or matching lists, advertisement delivery, abuse detection, age-appropriate visibility restrictions, usage limits, and content ranking.

These systems are used to improve the user experience, increase safety, and operate app features.

18. Third-Party Links

The app may include links to third-party websites, services, or content. We are not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policy of any third-party service before using it.

19. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updates may be published inside the app, on our website, or on the Google Play page.

If significant changes are made, users may be informed through in-app notice, email, or other appropriate methods. Continued use of the app after the updated policy is published may mean that you acknowledge the updated policy.

20. Contact

For questions about this Privacy Policy, account deletion, data deletion, data access, correction, objection, or other personal data requests, you may contact us at:

Email: levelupegitimoyun@gmail.com